The
“Online HR 80” service - a fresh approach to human resources support and advice
Needless to say, critical to your business success is your team of people and how they perform. At Online HR we aim to “light up your business success” through this critical human resource. Our “Online HR 80” service provides focussed support to small and medium sized organisations, typically where the team is anywhere from two to eighty staff members. This support means that smaller organisations need not compromise on gaining the best, professional HR support to promote their success. Clearly, this is vital when competing with larger corporates and competitors.
Our standard service comprises a “telephone and email support and advice service” from Chartered Institute of Personnel & Development accredited, senior human resources professionals. It aims to help you find solutions to common employment related issues, as well as guide you in relation to human resources best practice. As part, the service provides employment documentation support, including, “tweaks and queries” relating to job offer letters, statements of terms and conditions, employment forms, policies and procedures, employee handbooks, template letters, forms and the like. Further, more broadly the support can range from, for example, assisting in putting together a job advertisement and recruitment selection process to providing suggestions for a performance appraisal or training scheme for your organisation.
Key features and benefits of our standard service include:
- No
set-up fee (unlike other HR service providers we do not charge hefty,
up-front fees).
- Affordable
and excellent value for money - a monthly charge from as little as £8 per
employee, plus vat for service over business hours/days through the week
(No extortionate hourly rates or miserly “bank” of support hours common
with our competitors).
- Flexible
service contract length (we are different from the rest as there is no
contract tie-in – in terms of duration you can simply use the service for
as short or long a period as you would like).
- Business
focussed advice (we are not an indemnified service restricted by insurance
company mandates, hence, we are free to provide you straightforward and
business focussed advice to assist you in making your own business
decisions. This is seldom the case with our competitors).
- Practical
and down to earth support from experienced HR professionals on a broad
range of workplace as well as employment law related issues (rather
than support that is more academic and abstract in nature and solely upon
a narrow sphere of labour law – a common criticism of our
competitors’ service provision).
- Personal
service (you will have a dedicated "Support and Advice
Consultant" who will get to know you and the particulars of your
specific business. Hence, you will not be ringing a call centre and
dealing with a different individual, with little or no knowledge of
your organisation, each time you call - as is the case with many
of our competitors).
- Focussed
and specialist, professional support for businesses of up to
circa 80 staff, UK-wide. To help you find solutions to common employment
related issues, as well as guide you in relation to human resources best
practice.
- Contract
of employment, including Employee handbook, full set up or review:
- full
set-up for new businesses, from £495 plus vat. Ideal for an
entrepreneurial start-up looking to put in place a professional HR
framework for expansion of their business.
- for
existing businesses, a full review of existing statement of terms and
conditions of employment, HR policies and procedures, employee handbook.
Production of revised and updated documentation. Including, assistance
with implementation. From £795 plus vat.
- Ad-hoc
or interim on-site support: for example, to assist with investigations,
disciplinary/grievance hearings, mediation, coaching. Full or half day,
from £195 plus vat.
- Training
days: including design, delivery, materials. Up to a group of 12
delegates. Variety of HR related courses available. From £795 plus vat.
We strive to provide the best professional HR advice. However, the employer ultimately decides upon what action to take or not to take and the running of their business, hence, we do not accept any liability as an agreement condition. Further, we are not an “indemnified service”; we are not a health and safety professional advice service; and, the standard service described does not include review and re-draft of existing statement of terms and conditions of employment, HR policies and procedures and employee handbook or initial set-up of such documentation (although this is an additional option as highlighted above). Our billing is quarterly and in advance for the standard service.
Please see below a recent client testimonial to our service:
“I serve as Chair of a body of Trustees serving an Old People’s Day Centre, Harlawhill, near Edinburgh. We have 7 employees some of whom are part-time. Recently we have been through a difficult period involving one of our employees. The support of Online HR via their "Online HR 80" service over this period has been frankly quite indispensable. We have been guided through the HR processes, each step of the way, in a calm and re-assuring manner. I have no hesitation in recommending the company to other small employers.”
Cllr Peter MacKenzie,
Chair, Harlawhill Day Centre, Prestonpans, East Lothian. http://www.harlawhilldaycentre.org.uk/
The Online HR 80 service – straightforward, practical HR support and advice for your business, at an affordable price.Please ring us to arrange an initial, free of charge "HR needs analysis" and consultation meeting on 0131 341 2550 or email ask@OnlineHR.co.uk.
Online HR Ltd, Stobo House, Midlothian Innovation Centre, Roslin, Midlothian EH25 9RE
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