We are delighted to announce two excellent new courses available from Onine HR

Introductory Certificate in Workplace Coaching & Mentoring

Where: Glasgow city centre
When: Thursday 9th October


Benefits of attending: By the end of the course delegates will be able to - Identify situations in which the use coaching and mentoring may be appropriate; Use a range of coaching and mentoring tools and techniques;  Be familiar with a recognised coaching model. An ideal introduction to coaching and mentoring in the workplace!

Course content:

• What is coaching and mentoring?
• How does it relate to other learning and development approaches?
• The role, conduct, standards and responsibilities of effective coaches and mentors
• Key coaching and mentoring skills including establishing rapport, questioning, listening and effective feedback
• Using the “GROW” coaching model
• An opportunity to have a go at putting the skills into practice

Course fee per delegate: £495 plus vat

 
Click to book online

Introductory Certificate in Workplace Mediation

Where: Glasgow city centre
When: Thursday 16^th October


Benefits of attending: By the end of the course delegates will be able to - Identify situations in which the use workplace mediation may be appropriate; Use a range of mediation skills and techniques;  Be familiar with a recognised mediation model. An ideal introduction to mediation in the workplace!

Course content:

• What is workplace mediation?
• How does mediation differ from other types of dispute resolution and when is it appropriate to use?
• The role, conduct, standards and responsibilities of effective mediators
• Key skills of the mediator including, questioning, listening, facilitating and reframing
• The Facilitative model of mediation
• An opportunity to have a go at putting the skills into practice 

Course fee per delegate: £495 plus vat

Click to book online