Essential skills for HR professionals – reserve your place now!

We have the pleasure in announcing the return of two popular public workshops aimed at honing essential skills for the HR professional in relation to “mediation” and “coaching”.

Essential skills for the HR professional (I) - “Workplace Coaching & Mentoring”

Benefits of attending:

By the end of the course delegates will be able to - Identify situations in which the use coaching and mentoring may be appropriate; Use a range of coaching and mentoring tools and techniques; Be familiar with a recognised coaching model. An ideal introduction to coaching and mentoring in the workplace!

Workshop overview:

• What is coaching and mentoring?
• How does it relate to other learning and development approaches?
• The role, conduct, standards and responsibilities of effective coaches and mentors
• Key coaching and mentoring skills including establishing rapport, questioning, listening and effective feedback
• Using the “GROW” coaching model
• An opportunity to have a go at putting the skills into practice

Duration: one day

Dates and locations:

• Tuesday 18th August, Glasgow
• Friday 21st August, Aberdeen
• Tuesday 25th August, Manchester
• Friday 28th August, London

Course fee per delegate: £295 plus vat

Essential skills for the HR professional (II) – “Workplace Mediation and dispute resolution”

Benefits of attending:

By the end of the course delegates will be able to - Identify situations in which the use workplace mediation may be appropriate; Use a range of mediation skills and techniques; Be familiar with a recognised mediation model. An ideal introduction to mediation in the workplace!

Workshop overview:

• What is workplace mediation?
• How does mediation differ from other types of dispute resolution and when is it appropriate to use?
• The role, conduct, standards and responsibilities of effective mediators
• Key skills of the mediator including, questioning, listening, facilitating and re-framing
• The Facilitative model of mediation
• An opportunity to have a go at putting the skills into practice

Duration: one day

Dates and locations:

• Thursday 3rd September, Glasgow
• Tuesday 8th September, Aberdeen
• Friday 11th September, Manchester
• Tuesday 15th September, London

Course fee per delegate: £295 plus vat

Are these courses for you?

Both courses are suitable for HR professionals or experienced managers that wish to hone coaching and mediation skills in the workplace. Further, for those new to people management wishing an introduction and foundation in relation to these skills.

We limit the number of delegates attending each workshop to 15 so our events are engaging and participative. Workshop venues are in appropriate city centre locations accessible by public transport and with full disabled access and facilities.

Please note that either course may be run in-house for your organisation.

To book your place(s) or if you have any queries, please contact Catriona on 0131 341 2550 or email her at ask@onlinehr.co.uk. Thank you!

June e-Newsletter

Attached is a link to our "June e-Newsletter" providing details of a selection of HR Professionals actively seeking new roles.

If you would like to be considered for inclusion in a future edition, please let us know. 

Many thanks!

http://bit.ly/1JT2QOD

HR Business Partner, Glasgow based, Permanent, full-time. To £35k pa

Due to continued growth, our Client is now looking for an HR Business Partner to work with their Service Delivery team who manage the successful delivery of customer orders, providing a leading customer service experience.

As the lead HR generalist for the Service Delivery team onsite, you will play a key role with managers in ensuring all HR processes and policies are implemented and followed, the organisation’s culture and values are instilled throughout and employees are engaged and enabled.

So what does this mean?

• Providing a complete HR generalist service to the site alongside robust HR strategic plans to enable delivery. Work closely with key customers to empower managers to understand and effectively implement HR policies, procedures and best practices
• Manage and facilitate transformation in terms of working practices and management style, coaching our management team on people issues such as absence management, disciplinary, etc
• Be hands on, the role will entail supporting management in disciplinary, grievance and appeal meetings
• Develop people strategies with senior management to address both immediate and long term objectives for the site

What are we looking for?

• Proven knowledge and experience of delivering HR generalist and strategic support. Associate CIPD as a minimum.
• Strong people skills, you will need to develop relationships with the management team as well as being available to support our clients' employees
• Problem solving and analytical ability, we are a data rich company and you will need to be comfortable analysing information, identifying trends and advise on solutions
• Ability to influence others, with strong mediation, facilitation and negotiation skills
• Be organised, there will be times where you will find a heavy ER case load along with project that need to be delivered, so being able to plan and prioritise will be key
• Flexibility in approach to working, our client has a 24/7 operation so the HR team has to be flexible to work outside of core hours when required. This is also the case when it comes to supporting other sites, so a current driving licence is also required.

Please email us on ask@onlinehr.co.uk with a copy of your curriculum vitae if interested. in this position. Many thanks!