We have the pleasure in announcing the return of
two popular public workshops aimed at honing essential skills for the HR
professional in relation to “mediation” and “coaching”.
Essential skills for the HR
professional (I) - “Workplace Coaching & Mentoring”
Benefits of attending:
By the end
of the course delegates will be able to - Identify situations in which the use
coaching and mentoring may be appropriate; Use a range of coaching and
mentoring tools and techniques; Be familiar with a recognised coaching model.
An ideal introduction to coaching and mentoring in the workplace!
Workshop overview:
- What is coaching and mentoring?
- How does it relate to other learning and development approaches?
- The role, conduct, standards and responsibilities of effective coaches and mentors
- Key coaching and mentoring skills including establishing rapport, questioning, listening and effective feedback
- Using the “GROW” coaching model
- An opportunity to have a go at putting the skills into practice
Duration: one day
Dates and locations:
- Tuesday 18th August, Glasgow
- Friday 21st August, Aberdeen
- Tuesday 25th August, Manchester
- Friday 28th August, London
Course fee per delegate: £295 plus vat
Essential skills for the HR
professional (II) – “Workplace Mediation and dispute resolution”
Benefits of attending:
By the end of
the course delegates will be able to - Identify situations in which the use
workplace mediation may be appropriate; Use a range of mediation skills and
techniques; Be familiar with a recognised mediation model. An ideal
introduction to mediation in the workplace!
Workshop overview:
- What is workplace mediation?
- How does mediation differ from other types of dispute resolution and when is it appropriate to use?
- The role, conduct, standards and responsibilities of effective mediators
- Key skills of the mediator including, questioning, listening, facilitating and re-framing
- The Facilitative model of mediation
- An opportunity to have a go at putting the skills into practice
Duration: one day
Dates and locations:
- Thursday 3rd September, Glasgow
- Tuesday 8th September, Aberdeen
- Friday 11th September, Manchester
- Tuesday 15th September, London
Course fee per delegate: £295 plus vat
Are these courses for you?
Both
courses are suitable for HR professionals or experienced managers that wish to
hone coaching and mediation skills in the workplace. Further, for those new to
people management wishing an introduction and foundation in relation to these
skills.
We limit
the number of delegates attending each workshop to 15 so our events are engaging
and participative. Workshop venues are in appropriate city centre locations
accessible by public transport and with full disabled access and facilities.
Please note
that either course may be run in-house for your organisation.
To book your place(s) or if you have
any queries, please contact Catriona on 0131 341 2550 or email her at
ask@onlinehr.co.uk. Thank you!
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